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Article:
Data Recovery 1-on-1 by: Dan Fisher For this weeks report we are talking with Greg Duffield of ACS Data Recovery http://www.acsdata.com Q: Greg, since the late '90's there has been tremendous growth within the data recovery industry, why is that and what does it mean to the consumer? A: Well, in the last 10 years the amount of data stored digitally has increased tremendously. With this trend towards simplification of file storage, the trend for losing this data has also increased. Before computers you had to worry about your office burning down, or some other man-made or natural disaster that might have effected your paper files. Now with just about everything stored on computers, the fear is no different and the possibilities of catastrophic data loss occuring are actually greater. The end result has been an influx of data recovery firms throughout the world assisting consumers with the recovery of their lost data. The benefit and the downfall to the consumer is having these companies openly competing for their business. Q: The open competition is a downfall to the consumer as well? A: Absolutely. For some companies, data recovery has become the latest 'get rich quick' scheme. So they shop the market, see what the trends in the industry are and then offer subpar services at a substantially discounted rate. Many of these companies advertise complete data recovery for as little as $99 with no evaluation fees. Unfortunately for the consumer, this usually results in hidden service charges, and additional expense when the data is found 'unrecoverable'. The sad part is, is that much of this data is actually recoverable, but the firm attempting the recovery just didn't have the expertise to complete the task successfully. Q: How do you see this effecting the data recovery industry as a whole? A: I think the firms dedicated to providing their customers quality service will stand out no matter what. People like to make fun of used car dealers, well in that industry there are real sleaze balls and at the same time there are class-A superior dealers that really do what is right. You see the same thing in every industry, and data recovery is no different. Q: What should the consumer expect when they have lost their important data due to a hard drive crash or other calamity? A: First of all, they will probably get a wide range of prices. On average I would say pricing for a standard IDE hard drive will probably run anywhere from $700 to $'2
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