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Article:
Microsoft CRM Development: SDK, C#, SQL, Exchange, Integration, Crystal Reports overview for programmer by: Andrew Karasev Microsoft CRM is new player on the CRM software market. The whole conception behind CRM seems to be different. In case of traditional CRM software (Siebel, Oracle) - the application was designed with platform independence in mind. Microsoft CRM is dedicated to Microsoft technology and so deploys all the Microsoft tools: Windows Active Directory, Microsoft Exchange 2003/'2000
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